COVID-19 precautionary measures

Written by Richard on 10/06/2020. Posted in COVID-19.

DMC-Limousines Global precautionary measures against COVID-19 Due to increased concerns for safety brought on by the COVID-19 virus

As questions and concerns arise as a result of COVID-19, please be informed that the health and safety of our customers, passengers and partners is our top priority.

Therefore, DMC Limousines has implemented all precautionary measures to provide the highest level of protection and taken the following steps to proactively safeguard our operations.

Please note that this information will be updated frequently via this page, based on the information received from the Dutch National Institute for Public Health and Environment RIVM. Follow this link for the latest general information in the Netherlands https://www.rivm.nl/en

What we are doing to protect our passengers

Our (luxury) sedans, vans and minibuses are cleaned and sanitised between each ride, paying particular attention to:

door handles,
seat belts,
armrests,
trunk door handle,
interior door panels,
seats,
lights and climate control buttons,
A/V buttons,
ventilation buttons and openings,
touchscreens,
window buttons.

A thorough cleaning of each vehicle’s interior and exterior is conducted daily. All interior surfaces in the vehicles are wiped down and sprayed using a disinfecting spray and sanitizing wipes. Our vehicles are sanitized every day after the service with an ozone generator which kills germs by breaking them down on a molecular level. A bottle of hand disinfectant is kept in each vehicle and is available on request.

We have removed all printed and reading materials from the backseat pockets of each vehicle. In addition, all amenities such as candy, mints and beverages have been temporarily removed, unless requested. Sealed water is still available upon request.

Medical face masks are required for all passengers and chauffeur, and will be offered to our passengers if they do not have one.

Of course, our team will make every effort to keep the same chauffeur in the same vehicle as much as possible to avoid multiple unnecessary contact.

Note that the capacity of each vehicle is capped to new temporary standards, please contact our office (via info@dmc-limousines.com or by the phone at +31 202 402 300 or +1 (646) 918-1439 ) to get the latest information with the current protocols in the Netherlands.

What we are doing to protect our chauffeurs

As a precautionary measure, all our chauffeurs are wearing medical face masks and gloves when they have to take care of your luggage. Chauffeurs will not shaking hands.

Before every ride, all our chauffeurs are closely monitored and strongly advised not to report for work if they notice any symptoms of illness.

As per our usual service standard, our chauffeurs will open the vehicle doors for the customers, but will hold a 6 foot distance.

We require that the sharing of all physical materials between our customers and chauffeurs is limited.

We strongly advise a safe distance of minimum 6 feet (about 2 arms’ length) between our chauffeurs and our customers wherever possible. Our guests are required to sit in the back seat to keep a safer distance. The front seat next to the chauffeur is not allowed to use.

Our chauffeurs will dispose of the gloves used between each ride to avoid cross-contamination.

After each service, our chauffeurs will disinfect the entire passenger cabin.

What we are doing to protect our vehicles

Prior to starting their work day, our staff disinfects commonly contracted areas from the previous chauffeur, including:

driver’s door handle,
a steering wheel,
a vehicle start button,
a touchscreen,
a trunk door handle,
an arm rest,
windows and window buttons,
a cooler.

Prior to the first ride of the day, our chauffeurs will disinfect high-traffic areas of the vehicle, including: door handles, touchscreens, window buttons, climate control buttons, A/V buttons, interior door panels, seats, seat belts and arm rests.

All our vehicles are sanitized with ozone after each service every day.

What we are doing to protect our partners

All our contracted chauffeurs are closely monitored and strongly advised not to report for work if they notice any symptoms of illness.

Bookings and cancellations

We are happy to help all our customers to book, amend or cancel the booking quickly, easily and free of charge.

Our reservation and dispatch teams are ready to assist, so simply contact us by telephone at +31 202 402 300 or +1 (646) 918-1439, or send us an email at info@dmc-limousines.com

For more questions or details about our measures and procedures regarding the coronavirus pandemic, we remain at your disposal.

Book our service with confidence

Even during the best of times, we know that plans can change.

If your travel plans change, please remember that you can rely on us for safe short- and long-distance travel wherever possible. Our chauffeurs are known for their ability to offer you peace of mind and tranquility.

Wherever and whenever you are traveling, DMC Limousines will continue to provide you with safe and reliable ground transportation.

What prevention measures should you take against COVID-19 while traveling?

DMC Limousines kindly suggests that the customers practice the following measures while travelling:

Sanitize your hands before and after a ride
Avoid touching your eyes, nose, and mouth
Cough into the bend of your elbow
Always wear a face mask if you are sick, or suffering from frequent coughing or sneezing
In case you are experiencing difficulty in breathing or rise in body temperature, consult a doctor
Maintain a safe distance of minimum three feet (or one metre) from everyone, regardless of whether they are exhibiting symptoms or not
Wash your hands often with soap and hot water for at least 20 seconds
Avoid close contact with people who are sick
Stay home if you are sick
Cover your cough or sneeze with a tissue, and immediately place the tissue in the trash
Clean and disinfect frequently-touched objects and surfaces using a regular household cleaning spray or wipe

Additionally, all the latest information on prevention and travel safety can be found on the World Health Organization(WHO) and Centers for Disease Control and Prevention (CDC) websites.

Regarding the international air travel, you can find useful updates by the International Air Transport Association (IATA).

Regarding the European travel, you can find useful updates by the official website of the European Union Mobility and Transport.

Future updates

After introducing the above measures, in line with official local guidance, we would like to assure you that it is business as usual within our company. However, as this is a rapidly changing situation, we will continue to closely monitor developments and will provide you with updates as required.

For the Netherlands this information will be updated with any update received from the Dutch National Institute for Public Health and Environment RIVM follow this link for the latest update https://www.rivm.nl/en

We take our duty of care toward our partners and passengers very seriously. We instruct all our staff to continue the strict implementation of our internal safety procedures and additional limousine hygiene measures.

Current international travel conditions in Europe

Due to the spread of the coronavirus, many countries have closed their borders to private passenger traffic. Because of the increasing restrictions and difficulties at the moment, cross-border transportation has been greatly affected. It is also highly likely additional restrictions will be imposed in the future. These limitations concern both international and domestic travel.

We strongly advise our customers to double-check their travel plans as we cannot provide cross-border transfers due to closed borders. Check the latest information here via the official website Netherlands worldwide. All you need to know about living, working, travelling and doing business abroad.

As we comply with local rules, we watch closely, receive daily information on these measures and act accordingly.

Any new piece of information would be gladly shared with our customers.

Our hints and recommendations

As we have been through some of these travel situations in the previous years (SARS, MERS), here is our recommendation to all of our leisure and business passengers.

Consider using a chauffeured vehicle for your meetings or trips as public transportation increases the risk of acquiring Covid-19.

Be exposed to one person – our chauffeur who has ensured that your vehicle has been disinfected and sanitized, instead of being exposed to large crowds.

Don’t miss face-to-face meetings. As business people, we understand nothing seals the deal or gets the important company message across like a face-to-face meeting.

Just in case needed, consider long distance transfers across the border (where possible), we will be happy to offer a reliable and safe transportation at most effective costs to have your chauffeur on your side.

We understand and are eager to assist you.

Stay safe and healthy and thank you for trusting us with your consideration have a safe reliable transportation.

Team DMC Limousines

Amsterdam Netherlands