9 Questions to Ask Before Hiring a Chauffeur Service
Sometimes hiring a chauffeur service is easier than driving to a destination yourself. However, there are some things that you need to understand before hiring a transportation company.
In this article, we are going to give you the 9 questions, that you need to ask before signing a contract with a chauffeur service. Asking these questions will provide you with all the answers you need before you’re able to ride comfortably in the backseat.
Hiring A Chauffeur Service
A good chauffeur service will provide top-notch professional service at a price that is reasonable and also affordable. There’s a lot of questions whose answers can be the difference between turning a relaxing trip into a total nightmare if the answers aren’t the answers that you’ve been looking for.
How Are The Vehicles Up-kept?
You must ask how the company provides maintenance for the fleet of cars that they use to provide their driving services. Care means having the car cleaned, having the oil changed, tires changed, and much more.
Think about it you don’t want to drive in a car that is dirty on the outside and the inside. The way a company takes care of the vehicles that will make them money says a lot about the company and its conduct.
What Is Included In The Package?
When you hire a chauffeur service, you may want to ask what all is included in their driving packages. Some services may offer you bottled water and snacks that you can eat while enjoying your drive.
It is essential to ask this question. After all, you don’t want to hire the company and be taken aback because you weren’t aware of the specifications of the package that you’ve purchased.
What’s The Cost?
This is probably one of the most important questions that you need to ask. What are they going to charge you to use their services for your trip? There are a few things that need to be taken into consideration when the cost is configured.
Included in the price will be the size of the car, how long you’ll need to rent the vehicle, how far you’re traveling, the size of the travel group, and add-ons that you may request before the trip.
Are Safety Precautions Taken?
When trusting someone else with your well-being, it is vital to understand what safety measures the company is taking. Do they have a first aid kit in the car if necessary? Is there a spare tire in case one of the tires goes flat?
Are the seatbelts in working condition? A reputable company will ensure that its vehicles provide customers with an enjoyable and safe experience.
How Well-Trained Are The Drivers?
The company that you select should have a host of drivers that are experienced and know how to provide optimal customer service. Their drivers should also be qualified and have no traffic violations on their records.
Violations such as speeding tickets or DUI’s can allude to a driver being irresponsible. The drivers for the company should be responsible and professionally conduct themselves when they are around clients.
Drivers should be certified and trained every couple of months. This ensures they are up-to-date on safety procedures and modes of professionalism when driving a client around.
Can They Show You Reviews/Testimonials?
The best way to gauge how a company conducts its business is to review the client reviews and testimonials that have been published. Before signing a contract, ask the company if they would be willing to present you with a copy of the testimonials and reviews that clients have left for them.
Testimonials are the best way to understand the good and bad things that have been said about the company. If a company isn’t willing to provide reviews, it may be a sign that they don’t have the best reputation or relationship with past clients.
Can You See All Of The Cars In The Fleet?
Before you’ve signed a contract, you need to see the cars in the company’s fleet. You should be able to tour the fleet and look inside the vehicles that you may be interested in renting for your trip.
While you’re touring the fleet, you need to ask what the price difference is between each car choice so that you can choose one that fits within your budget and for your needs.
What Is Their Cancellation Policy?
There are times when something may come up, and you’ll need to cancel your trip. When things like this happen, it’s essential to know what the cancellation or change policy is for the company.
Not knowing what the policies are ahead of time could mean that you’re charged for the rental regardless of whether you were taking the trip. Some companies are flexible and can be forgiving depending on the situation, and some companies are stricter.
How Long Have You had Your Cars?
It is essential to know the age of the cars that are featured in the companies fleet. Older cars may not be as suitable for a long trip like newer cars. Vehicles that are older and have a higher mileage may present a safety hazard for those that are riding in the car.
If the company that you’re looking at used cars that are more than 5 years old, you may want to consider looking for a different company to hire that provides chauffeur services.
When hiring a chauffeur service asking the 9 questions that we provided above will give you all the things you need to know about who you’re hiring. This will save you time and money when you’re choosing a company to ride with.
If you’re looking for a company that has the experience and the client testimonials to back it up, we encourage you to visit our website and contact us today. Put our services to work for you and your group.